Effective Date: August 6, 2025
Company Name: Pestmode Pest Control
Website: www.pestmode.com
At Pestmode, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services, including SMS communications.
We may collect the following types of information:
Contact Information: Name, phone number, email address, physical address
Service Details: Appointment dates, service history, property details
Payment Information: Billing address, payment method (processed securely via third-party payment processors)
Communication Preferences: SMS opt-in status, email preferences, service inquiries
Website Usage Data: IP address, browser type, pages visited (collected via cookies and analytics tools)
We use the information we collect to:
Schedule and manage pest control services
Send appointment reminders and service updates
Communicate billing and payment details
Provide customer support
Send marketing offers (only if you opt in)
Improve our website and customer experience
By providing your mobile number and opting in, you agree to receive text messages from Pestmode. These may include:
Appointment confirmations and reminders
Technician arrival alerts
Service follow-ups and prep instructions
Billing notices or payment links
Promotional messages (if you opt in)
Message and data rates may apply. Message frequency varies.
Reply STOP to opt out or HELP for support.
Your phone number and SMS preferences are stored securely in our customer relationship system and are never sold or shared for third-party marketing.
No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use industry-standard security measures to protect your data, including:
Secure servers and encrypted communications
Access controls and staff training
Regular data backups and software updates
Our website uses cookies and analytics tools (e.g., Google Analytics) to understand how users interact with our site and improve our performance. You may disable cookies in your browser settings if you prefer.
We do not knowingly collect or store information from children under the age of 13. If we become aware that a child has provided personal data, we will delete it promptly.
You have the right to:
Access, update, or delete your personal information
Opt out of marketing communications at any time
Request information about how your data is used or stored
To exercise these rights, please contact us using the information below.